Social Rating
5.0
Based on 238 reviews
Green Cremation Texas
5.0
Bob ..
13:33 24 Oct 21
Daniel and Mia Y.
13:22 22 Oct 21
They were extremely considerate and very respectful. With communication of what was happening and how long it would take. It took a while cause the hospital wasn’t doing their job. But they did everything they could to move along with the process so my mom could come home. I’m very grateful for their service.
Martina S.
13:16 21 Oct 21
The staff was very kind and respectful. They dealt with the situation with they utmost professionalism and care,
Gina L.
02:23 17 Oct 21
The staff at Green Cremation of Texas were very kind, responsive, exceedingly respectful of my family and my loss. The process was done completely online. I only met them when I dropped off my burn and picked it back up later with my mom safely inside. They treated the filled urn with care, dignity, and grace. They helped me with paperwork and understanding the process. They were there to greet me curbside both times. I would not hesitate to recommend them to anyone in the unfortunate position of having lost a loved one.
Guahan G.
12:39 01 Oct 21
They are amazing people. They answer when you call and return your call as well. Their services are affordable and reasonable. My experience was amazing.
Debbie H.
18:17 29 Sep 21
liz O.
12:59 23 Sep 21
Steve R.
00:28 18 Sep 21
Rebecca K.
14:27 08 Sep 21
Green Cremation Texas was professional, understanding, communicative and efficient throughout what can never be an easy time following the loss of a loved one.
Ann M.
12:29 08 Sep 21
I have to say losing my mom was the hardest, but Green Cremation made it easy for me to handle what needed to be completed. They kept in contact the whole time. When it was time for pickup, they were kind and very respectful of my mom's ashes.
Royal Financial S.
12:47 30 Aug 21
Pierre F.
05:53 30 Aug 21
Their services were straightforward and easy and met my needs for a simple cremation in a time of shock and grief.
Jason I.
14:46 27 Aug 21
I would like to thank Eric for all the assistance he gave our family during a difficult time. It made made something unpleasant a little more bearable.
Serena D.
15:10 26 Aug 21
We were treated with the upmost respect and kindness by Eric Neuhaus and the staff at Green Cremation. What was a most difficult time losing a loved one unexpectedly, Eric made easier by his attention to detail and making sure every question was addressed along the way. Our family is extremely grateful for the level of service we received throughout the process.
Greg S.
09:10 26 Aug 21
Mark V.
20:19 24 Aug 21
From the first phone call until pickup day, Eric was a pleasant and understanding voice during our difficult time. He explained all of the processes and forms that were needed and worked with the Medical Examiner and County officials to finalize the process and care for our loved one.The online process for filling in information and sending payment was near flawless and very convenient for us as we are in San Antonio, making multiple trips to Austin unnecessary, and really streamlined the process and easing the burden on our family.The pickup of the remains was simple and easy. Curbside and safe during these odd times.Overall, we couldn’t have asked for a better, more convenient process during this pandemic and difficult time for our family. Thanks to Eric for the wonderful support and outstanding customer service.
Ellen S.
01:02 20 Aug 21
My thanks to Eric Neuhaus for making the heartbreaking experience of losing a loved one less difficult. I had called several months earlier with some questions, and Eric was very thorough and responsive. When the time came that his services were needed, he didn't let us down. Everything went smoothly, and even though I called back several times as the situation evolved, he always took the time to speak with me and patiently take care of our needs.In addition to being caring and helping us through this tough time, Green Creations pricing is much more affordable than any other cremation service offers. I would definitely recommend their services to anyone.
Larry B.
18:05 15 Aug 21
During the time when I really wasn't in the mood to meet with people to make last arrangements, it was nice that Green Cremation allowed everything to be taken care of on line. Deciding which services to use was quick and easy.When the death occurred, they were notified and they very quickly arrived to take care of the body.A few days later, they notified me that the remains were ready for me to pick up. It was nice that there was no pressure to get the remains.If I need such services in the future, they will be at the top of my list for who to call.
Jenny T.
19:04 04 Aug 21
Losing a family member is so very difficult. Finding how to care for their remains shouldn't be. I searched through every single cremation service available in the Austin Metro area and Green Cremation beats them all hands down. No, really, they do. From the very start, Eric Neuhaus made us feel less stressed, confident, and comfortable with our decision in choosing Green Cremation. Their entire process is SUPER easy and done completely online. Green Cremation's price list is very straightforward, their prices are reasonable and, most importantly, there are no hidden fees or charges. Eric and his team communicate with you throughout the entire process and are always available to answer any questions. I never once felt like I was being a nuisance and they were always very sensitive to our family's pain. I've told my family that Green Cremation is the only place I feel comfortable handling my remains when the Good Lord calls me home.
Abel G.
15:28 04 Aug 21
Melissa K.
16:49 30 Jul 21
The staff member that gave me my daughter’s ashes was so very professional, kind, and took her time with the process. She really was amazing; allowing me space to process and grieve while being supportive. She had me sit down,. She sat with me and went over everything, then just allowed me to talk before she placed my daughter’s ashes in the car for me.
Kathy W.
22:30 28 Jul 21
A most caring experience during one of the darkest times of my life. Green Cremation took excellent care of my son and helped with every step of the process.
Dwayne
03:04 22 Jul 21
Eric and the folks at Green Cremation were exemplary in every single way.Communication was constant and every aspect of the process was undertaken with total dignity and respect.When a loved one passes suddenly in another state, the process can be frustrating to say the least. Eric minimized the confusion and made sure every detail was addressed.The professionalism and care that Eric and staff displayed was more than appreciated, it has helped us tremendously in beginning the grieving process, after the sudden loss of our son.My family and I highly recommend Green Cremation.
Logan D.
14:58 21 Jul 21
Barbara B.
01:02 15 Jul 21
When my brother died unexpectedly, I knew he had wanted to be created. However, he lived in Texas and I live in Virginia so I was somewhat at a loss of where to turn. I found Green Cremation online. They made everything so easy. Eric responded quickly to my initial call and help walk me through the process. All the paperwork was completed quickly online, including the paperwork for the desth certificate. There was no pressure or any attempt to "upsell". They told me what options were available and let me choose. They made every step of the process as stress free under the circumstances.
Teresa D.
01:13 13 Jul 21
Eric was extremely helpful, kind, and we appreciate everything that he did during this difficult time.
Lisa C.
18:30 07 Jul 21
The services provided were done in a very professional and caring manner. Their website provided succinct details of the process, and my calls were answered right away. I would recommend their services without hesitation.
Crystal G.
13:49 23 Jun 21
They handled my loved one with care.
Nancy H.
13:05 23 Jun 21
Every step was done with clarity, transparency, dignity and kindness. We appreciated the information online and over the phone both before and after our time of need. Eric Neuhaus was especially helpful. I highly recommend Green Cremation Texas - Austin.
Joyce H.
14:18 21 Jun 21
The staff member we worked with was very kind and caring and took time to explain everything to us so we would know what to expect. I am thankful we used this service.
Danny C.
13:07 21 Jun 21
Great customer service. Fast turnaround and a reasonable price. I recommend anyone needing this service to try Green Cremation.
Jose D.
00:13 19 Jun 21
courteous, respectful, efficient
Alesandra P.
02:29 17 Jun 21
During such a depressing and emotional time in my life, Green Cremation was the least stressful part of laying my Father to rest. I had zero experience with losing an immediate family member and had no clue how the cremation process worked. Eric of Green Cremation was compassionate, professional and patient with the long list of questions I had. His team provided frequent status updates and their online platform for selecting the cremation options, urn type, death certificates, delivery method of ashes etc. is very easy even if you are not tech saavy. Eric even personally delivered my Father's ashes to my Mother's house, took the time to explain in detail all the documents I was receiving and encouraged me to talk through the emotions I was feeling upon receiving the urn. He is truly an Angel.I have already recommended Green Cremation to two friends that unfortunately had family members pass away recently and will continue to recommend their services any chance I get. Thank you so very, very much Green Cremation for all you do.
Ann W.
16:20 15 Jun 21
From Start to finish, GCTx was helpful, available, & in contact at all times. The urns are good pricing and right sizing for being interned in niche.The Death Certificates came in orderly manner. GXCTx contacted SSA & received a timely letter from them regarding changes. Each person I dealt with was very professional, respectful, reassuring, & courteous. Thank you, GCTx
Jon H.
12:15 02 Jun 21
When my mom passed away, they were clear on what they could do to help make this difficult time less stressful. They followed through with all tasks that they said they would do. They handled all the transport details and kept me informed. The delivery of the ashes was smooth and Eric was clear about how the process worked and what he was providing to me. Highly recommend them.
J W
15:42 31 May 21
Bob S.
12:48 27 May 21
During this difficult time, Green Cremation Texas was there to help us all along. Beginning with responding quickly to pick up my wife as well in sending the required paperwork. Very compassionate.
yeunjih W.
15:30 21 May 21
Recently my elderly mother passed away at rehab center. Thru one of our church members’ recommendation we turned to Green Cremation for handling my mother’s cremation. We had such a peace of mind leading by your organization throughout the whole process from picking up my mother’s remain to refrigerated location, selection of the cremation method, and clearly itemized charges and finally delivered the ashes in the urn we chose. Your staffs’ courteous attitude, caring of family’s emotions made us feel that you’re part of the family. We appreciated very much. I’m sure my mother will rest peace in heaven. I would be no hesitation to refer you to our friends for future services.
Julie S.
02:47 20 May 21
Douglas P.
17:22 18 May 21
Very timely contact and helpful responses and advice. The employees were courteous and thoughtful at all times. Extremely reasonable prices, with no pressure or attempts to up-sell you. I would highly recommend them for your loved one.
Mohsen A.
14:26 15 May 21
Eric and his team were very professional and helpful during the funeral arrangement and natural burial of our father. They were very respectful during entire process and walked us through this difficult time patiently. We highly recommend Green Cremation Texas to anyone who is considering natural burial.
Shaundra S.
17:05 11 May 21
There aren't enough words to show our appreciation for Eric and Sara and how extraordinarily helpful and forthcoming they were during the entire funerary process. They were absolutely amazing, and my mom and I would have been lost without their guidance and patience when handling the sheer complexity surrounding my late father's death. My family is forever grateful for their services and for the gracious people at Green Cremation. It is without reservation that we highly recommend them for their compassion, professionalism, and knowledge in caring for your loved ones' needs.
Taran J.
14:02 08 May 21
Just what our family needed: non-religious, yet emotionally sensitive and spiritually inclusive.Eric hit just the right note at every point.I would recommend this service to any family.
Butch E.
03:47 07 May 21
Butch E.
03:46 07 May 21
Gregory G.
14:09 06 May 21
Very nice and made the process easy. Pleasure to do business with.
victor O.
01:35 05 May 21
Erica O.
21:30 30 Apr 21
My father was put on hospice care 2 weeks ago. I called several funeral homes to get pricing on a direct cremation. Initially, my family wanted to go with Green because of the price, but when we called back to confirm everything, suddenly there were extra fees. Over $200 more if he weighed over 200 pounds (he was 206 pounds) another $250 if he died in his house, which was NOT initially disclosed. How can you say youre transparent if youre suprising people with extra charges? On top of that, my brother drove by the facility and it's literally in a storage building. DO YOUR RESEARCH! SO GLAD WE DID OURS!
Reba F.
14:18 30 Apr 21
Jeffrey D.
12:21 29 Apr 21
A very difficult situation for most. Green cremation overcame obstacles that most wouldn’t challenge. Without going into detail, they sought and overcame every challenge we endured. Thank you so much with all my heart.
Rhonda F.
17:47 28 Apr 21
In very upsetting circumstances --this service was made very easy and Eric was so kind and patient with us. Very satisfied ---
William J B.
19:28 27 Apr 21
Very understanding staff as we faced tough time in our loss.
Mary N.
18:44 24 Apr 21
My husband and I live in South Carolina and his brother passed away in March in Austin, TX. With Covid, we could not travel to Texas for a funeral or to make any arrangements. We used Green Cremation Texas-Austin and were extremely happy with their services. Sara was great to work with long distance and everything was handled in a very professional manner. In my husbands' time of need, they were a great help.
John Joe M.
00:00 22 Apr 21
Dan F.
20:21 20 Apr 21
Recently our family experienced a death and we contacted Green Cremation Texas, the Pflugerville branch. Eric was our point of contact. He was the consummate professional. Everything, including full costs, were disclosed on the front end. All arrangements were easy to make and they did exactly what they said they would do when they said they would do it. There was not a single burp anywhere in the process.Our family had a lot to deal with and it was great that the cremation, death certificate, obtaining the ashes, etc were all so easy to do via Greens. Eric did a superb job and I would highly recommend them to anyone who needs their services. Their pricing is quite reasonable and their service and caring attitude can't be beat.
Grace W.
18:49 20 Apr 21
They did a great job. I really appreciated all of their kindness and assistance.
andrew P.
12:30 20 Apr 21
Very caring, very pleasant, very responsive, and very professional.
Mimi I.
18:05 16 Apr 21
I was very happy with the service we received. Losing a son was stressful, but the funeral arrangements were handled well. All my calls were returned quickly.
Clifton R.
14:44 16 Apr 21
People are very good, great communication. Very helpful.
Melody D.
13:26 10 Apr 21
Joanna S.
21:34 30 Mar 21
Eric was more than helpful and kind. It's a small world, so it was a pleasant surprise to find someone who I have friends in common with.
Amanda
21:36 26 Mar 21
I was extremely distraught when my brother passed away. Eric was there for me every step of the way. The entire process took longer than expected due to Covid and the unexpected freeze. Eric was very kind and compassionate even when I wasn’t. I had to choose a funeral home in Austin from Louisiana on the spur of the moment and I chose a different one. After doing some research I called Green Cremation and they moved my brother immediately. The cost was much better, too. He walked me through the online process and answered all of my calls. I highly recommend Green Cremation due to my experience with them during this very sad time.
GoBoatin A.
13:40 23 Mar 21
Very pleased with Green Cremation Texas. Had some confusion about transportation costs for the water process but that was resolved quickly and satisfactorily. The Snomageddon interfered with the normal schedule but the delays were unavoidable. A traditional funeral was not what my wife wanted and this has allowed us to process things at our own pace and plan for a future celebration when is is safer for people to gather.
Alexander M.
14:13 20 Mar 21
They were nice and they were quick. Most importantly they went with me on everything whats going on. Only thing wrong was communication with me.
Carolyn C.
21:44 19 Mar 21
I want to express our sincerest appreciation for your professionalism, your care, enlightening us with the process & assuring us with proof, that it was my Mother's Ashes we were presented with.. This was a very difficult time, and you made this so much easier for us, the Family. Thank you for responding to questions & not making us feel like a burden. We will definitely recommend "Green Cremation Texas" to others. You brought us peace of mind & comfort. Thank you, for taking care of everything!
Ruth S.
16:30 11 Mar 21
Eric was so helpful and went out of his way to assist me in any way he could. I got lost getting there and he came and met me so we could get everything done. Very understanding and answered all my questions.
Ron P.
13:28 08 Mar 21
Green Cremation provided an easy process and excellent service after the passing of my Mother. I would recommend them to anyone looking for a Cremation service for their loved one.
jacqueline T.
22:21 06 Mar 21
The entire process was straightforward, and the 24/7 text support was extremely convenient. Being able to fill out forms online made everything so much less stressful. I highly recommend using Green Cremation to handle your loved ones remains. They were able to relieve so much of our stress during such a sad and hard time.
William C.
22:40 04 Mar 21
Very professional, Eric handled the creation process from start to finish. He thoroughly explained the process, and any costs involved in minute detail. There were no surprises, and considering the covid crisis AND a brutal winter storm at the time, that was very helpful. I highly recommend them. And the raku urns i chose are gorgeous art pieces.I’m very thankful I googled ‘green cremation Austin Texas area’ that night. They saved me a lot of funeral home drama and price gouging.
Amanda L.
17:40 04 Mar 21
Eric and Sara were so kind to us during this time of loss. Very compassionate. My family and I are grateful for their services and generosity.
Lil S.
17:28 01 Mar 21
The staff at Green Cremation were supportive and caring in taking care of our loved one. In addition, the website is user friendly in offering options and in finalizing plans.
Kathy P.
11:58 01 Mar 21
Our daughter passed away, very unexpectedly 12/2/20. Eric Neuhaus with Green Cremation is who helped us from start to finish during this incredibly difficult time. He was very professional, compassionate and patient with us throughout the whole process of getting things taken care of for our daughter. She lived in Austin TX and we live near Waco TX, so all of the planning was done via telephone or online. Their processes were very easy and Eric made himself available to us anytime we had questions or concerns. We were disappointed with the fact that we had to pick up her ashes and personal belongings "curbside" due to Covid19 restrictions, it was very impersonal, but beyond Eric's and Green's control. The reason for 4 stars and not 5 is I purchased 3 locks of her hair at $50 ea. Per their website, it showed that they would each come in a nice glass tubular container and each lock would be tied with a small ribbon...this was not how I received them..the locks of hair were tied with a white string and each lock was in a small cardboard box---I contacted Eric and expressed how disappointed I was and he refunded the cost ($150) no questions asked. Thank you Eric for your all of your help, kindness and compassion during this extremely difficult time for our family.
Clifton T.
15:19 27 Feb 21
They were very kind and professional. It was very easy to select the options we wanted on their website. Highly recommended!
Cristina C.
06:58 24 Feb 21
This is the place for you if you're looking for affordable cremation with top notch customer service. Eric Neuhaus at Green Cremation was incredibly...
l k
19:27 14 Feb 21
Eric and Melissa were so wonderful with us during this incredibly heartbreaking and difficult time. He was extremely patient and compassionate. We actually received a list of dozens of funeral homes comparing prices, and Green Cremation was among the most reasonable. Some funeral homes take advantage of people in their most difficult times. Not the case here. Great people. Great company. Thank you, Eric and Melissa for easing this process for us.
Donna E.
16:47 12 Feb 21
Green Cremation took care of everything with efficiency and compassion. The service was excellent. This is probably the most difficult time when you lose a loved one and Green Cremation eased the pain with their excellent service. I highly recommend them in your time of need.
Jerrod T.
23:11 04 Feb 21
Drove by in the hunt for a funeral home to care for our mother. This place is run out of a garage in a sketch part of town. I would not want anyone in my family sent there. It is a "pop up" funeral home I guess.
Lauren W.
14:17 04 Feb 21
Sharon P.
17:55 31 Jan 21
I was at a loss at where to go when my husband was terminal. A friend up the street recommended Green Cremation Texas to me & I was so pleased with their services. I would certainly recommend them.
A M.
16:55 27 Jan 21
Eric was an absolute pleasure to work with through the most difficult process of addressing a loved one's remains. Very thoughtful and helpful throughout the entire process.
Janice H.
14:30 27 Jan 21
Eric at Green Cremation goes out of his way to help you every step you have to take. Having to do this from a far away distance, I was thankful for all the help.
Dusty W
19:54 25 Jan 21
valerie J.
19:52 21 Jan 21
Kaki S
14:55 20 Jan 21
I had not confirmed anything with Green Cremations, but was impressed with talking with Eric. My mother passed about 10:45pm and I was at a loss. I called the number Eric gave me and to my surprise at 11:15pm, he answered! After a brief conversation, he asked me to hold the line. He quickly came back and said his guy was on the way to get my mom's body. We are an hour away, he got here very quickly. Dan was warm, caring and carefully thorough in attending to every detail. Eric kept in touch with me by email and phone every step of the way. He even made picking up her ashes easier. This company is so impressive, so caring. I highly recommend them to anyone having to go through this. They deserve more than 5 stars.Thank you Green Cremations, you are the best!
Joyce M.
14:25 20 Jan 21
Green Cremation Texas in Austin was sensitive, up-front about options and costs, and timely in their communication and services. All of the paperwork and options were carried out online which made it easier to organize from a different state. Thank you for your help during this time.
kristi S.
14:47 13 Jan 21
Eric was very helpful in walking me through the process of having my grandfather cremated. He delivered the ashes himself and I liked that it gave me a chance to meet him and put a face with the name. Everything was super easy and everyone I dealt with was nice.
D. R.
17:52 11 Jan 21
Just by chance (or Divine Intervention), the night before my husband passed away in December, I learned about Green Cremation. A dear friend, who had used their services recently, told me about them and she was So Pleased. The moment I spoke to Eric on the phone, I felt comforted. All I had to do was put my trust in him, and he took care of the rest. It was such a Blessing during that terrible time.I hope more families will learn about their very economical, special service.I HIGHLY RECOMMEND Green Cremation!
Kirsten M.
16:14 10 Jan 21
Emily W.
00:55 09 Jan 21
I wouldn't trust a family member to anyone other than Eric at this point. Gracious, kind, so helpful during this difficult process. I could not recommend them enough for a loved one to be handled with such grace and dignity and honor to the family as well.
Lena R.
19:58 01 Jan 21
Everett S.
14:38 01 Jan 21
through a difficult time, Green Cremation were extremely considerate and very helpful. Every inquiry was responded to immediately and thoroughly. The process was thoughtfully explained ahead of time and even more so was professionally followed through as detailed. Thank you Eric and the team at Green Cremation for your compassion and attentive care through a trying time
Jim B.
18:12 29 Dec 20
Very reputable business and great customer service. All charges are explained and agreed upon upfront. They made a tough time less stressful.Thank you Eric.
Stan D.
03:17 28 Dec 20
HIGHLY RECOMMENDED!Upon the death of my mother, the folks at Green Cremation Texas - Austin Funeral Home went into action.Everything they said they would do was done, all with the utmost respect to me and to my mother. Eric Neuhaus is caring and attentive.The entire experience with Green Cremation Texas - Austin Funeral Home was excellent and I would highly recommend them to anyone in need of the services they provide.
Kat G.
20:24 23 Dec 20
Green Cremation help my family through two deaths this year. Both times they were friendly and respectful. Everything was quick and easy; I was never confused about their process.I am extremely grateful to Green Cremation for all of their help.
Clifton D.
16:00 04 Dec 20
Green Cremation met and exceeded my expectations. They offer the serices I was looking for at a fair price. I was completely satisfied every step from ordering and prepayment to cremation and delivery of remains. I found Eric to be responsive, courteous and professional. This company gets my highest recommendation.
Maria S.
18:36 29 Nov 20
Nick
15:08 23 Nov 20
"Hey... Am I dying now ..? For real...? What is dying like...? Such a pain... to think about it... but such a pain... living too..."Thank you Eric for making the final steps I took with my wife, Erika, that much easier. I hope I won't have to call you again for a good long time, but call you I shall.
Eric S.
18:55 20 Nov 20
I have to say Eric @ Green cremations was truly the best. He took the time to communicate even though it took extra time of his. In a sad, tough time like this we all need the excellent customer service that he provided. The prices were very reasonable, and his concern for getting things done right was a testament to his geuine caring. If i could give 7 stars I would. You wont have a second thought about using his services. Well worth it. Do research if it makes you feel better like we did, but you will be back to him because of his professionalism.
Mark M.
23:19 19 Nov 20
Straightforward no frills cremation, which is exactly what I wanted.
Krista K.
13:59 16 Nov 20
Excellent, respectful service in all aspects of my mother's end of life care. The bamboo urn we chose is more beautiful than I expected! I really appreciated their Covid protocols & ability to do all paperwork online.
Laurie S.
16:51 14 Nov 20
Green Cremation Texas says what they'll do, and does what they say. Eric Neuhaus was wonderful to me. And yes- they deliver, in more than one way. Do this and don't look back, if you need great care and service
Patricia L.
14:57 11 Nov 20
Nancy Ellen E.
01:18 11 Nov 20
From the start, we knew Green Cremations was the company we wanted to trust our loved one to. Eric responded immediately to our inquiry, and promptly responded all the way through. Our family members were all over 800mi away from our departed brother, and with one call, Eric took care of every aspect of his care. We knew up front what the cost would be, so we were able to take care of it quickly, including shipping the ashes to us. We cannot thank you enough!!
A B
23:02 10 Nov 20
Of course the circumstances under which we had to meet were sad, but Eric met my family's expectations. Nothing about the death/at-need process is seamless but Green Cremations allowed our family to grieve while they took charge of the formalities. We appreciate that. We were able to have an in-person and virtual viewing that met the needs of the current times and we appreciate you all for that. Thank you.
Terry P.
08:18 20 Oct 20
After many attempts to locate an obit, I called Eric and he was so kind, caring, and compassionate to email the website I needed. I was doing this for my 85...
Mina M.
06:49 26 Sep 20
No one really wants to write a review for cremation, especially when they are dealing with the loss and passing of their mom/best friend. With that said...
Megan A.
21:35 16 Sep 20
It’s hard under the circumstances of losing someone you love to even think about the processes involved, Green Cremation however made it so much easier to grieve and get things done at same time. Melissa went out of her way to make sure My loved one, my family and myself were able to understand the process and get to say goodbye to my beloved husband. I highly recommend Green Cremation, they really made sure we were taken care of and actually made us feel like we mattered and our feelings did too. Thank you Melissa and Green Cremation for all you’ve done and even continue to do for me. If you’ve made it this far to have to look up reviews please consider this company; I am so sorry for your loss(es) as well!
Mario B.
07:29 17 Aug 20
We found Green Cremation onYelp and after some research decided to use them. Every part of the process went very well. When contacted they explained the...
Kimberley M.
15:13 26 Jul 20
Melissa was so patient and kind when my father died. He died in California and I had no idea who to work with that was reputable and could provide the...
robin E.
00:49 06 Jul 20
Melissa was very professional and available to answer all questions, even those indirectly related to her own services, before and after my mom passed. I honestly don’t know how we would have gotten anything done without her.
robin E.
00:47 06 Jul 20
Melissa was very professional and available to answer all questions, even those indirectly related to her own services, before and after my mom passed. I honestly don’t know how we would have gotten anything done without her.
Michele M.
21:38 04 Jul 20
My family and I have started planning ahead on our death care desires- we want to have a natural burial. Melissa has been such an educated guide and has answered each question so thoughtfully and thoroughly. We appreciate Green Cremation & Burial Texas!
H J
20:41 03 Jul 20
Thank you, Melissa, for helping us during a very sad time.
Pinky R.
23:19 27 Jun 20
When my best friend died, we wanted to honor her with a natural burial. I am so thankful we found Melissa and were able to have a home vigil and green burial. This was the least stressful part of losing a loved one. Thank you, all, and pet your sweet Therapy Dog Kermit for me.
Andrea M.
21:42 27 Jun 20
When we needed a funeral home, we knew we didnt want traditional or stuffy. Finding Green Cremation Texas was everything we didnt know we were looking for when grieving. No pressure arrangements, digital paperwork, and we were kept informed thru every step towards cremation. Thank you for your service and kind hearts.
HueRTaCuLTuRe C.
04:27 11 Jun 20
Melissa was very easy to work with, very helpful, and understanding of our wishes. She helped make Momma’s celebration of life the way Momma wanted it. THANKS!
Ash D.
15:37 10 Jun 20
Tammy D.
03:14 06 Jun 20
You never want to make this call but when you need to please call Melissa at Green Cremations. This was the most professional, compassionate and easy transaction. Everything from start to finish was handled with care. I truly couldn’t be more pleased. Will most likely prearrange for my husband and myself next.
Nani U.
17:33 01 Mar 20
I keep trying to write this review and I’m at a loss for words. Death takes the life out of everything around it, not just your loved one, and feeling “brain dead” while trying to plan how to take care of mom for the last time, it just feels like too much! Melissa has been the most present, patient, and intuitive funeral director I’ve ever met in a way that was organic and full of warmth. She let me be as involved in the process as I wanted to be even taking as much time needed to explain all my questions about the logistics and paperwork. It never felt like I was separated by some door and secrecy. I recommend Green Cremation Texas because they weren’t just a funeral home, they became my tribe. For the first time in my experience with death, I didn’t just get a funeral home that helped facilitate closer, I was given an experience that planted the seeds of healing. Thank you.
Jillian M.
02:51 22 Feb 20
Green Cremation Texas helped us through a very difficult time. Specifically Melissa. She was there from start to finish throughout the whole process. Was very flexible with our timeline, and very thorough with the details and communicating with the funeral home. I couldn’t recommend these folks enough. She even checked in with us after the entire process was over and made sure everything went smoothly.We’re so glad we found Green Cremation Texas. I don’t know what we would have done otherwise. Thanks Melissa.
Mel C.
22:36 16 Feb 20
My daughter died VERY unexpectedly at 24 years old. So there i was trying to figure out what the heck just happened and the medical examiner wants to know if I've picked a funeral home yet. All i knew was that my daughter loved the environment so i started with Google and it led me to Melissa. I cannot stress enough how WONDERFUL this woman is. When i called her all my thoughts were a mess inside my head. I cried and rambled on about my daughter and about what i thought she would like and Melissa LISTENED to me. She then helped me with what i wanted to do for my daughter. She wasn't fazed at all when i wanted to change something, she just made it happen. Melissa always answered any questions i had either by texting me back or emailing me. I'm so glad i found Melissa and her services.
Mel C.
14:45 16 Feb 20
My daughter died VERY unexpectedly at 24 years old. So there i was trying to figure out what the heck just happened and the medical examiner wants to know...
Tricia
03:41 15 Feb 20
Melissa helped our family when we were in need. A funeral home that my extended family had chosen was overcharging and my family didn’t have that kind of money. Melissa came in and walked us through each step, informing us of all details, and never once making us feel like we were bothering her. She treated us like we were her family. My family will be using her services from now on. Thank you, Melissa!!
Lou J.
02:37 10 Feb 20
I found Melissa through Instagram and fell in love with her page. I’ve learned so much from her and I know in the future that I will be using Green Cremation Texas!
Riley C.
02:33 10 Feb 20
Melissa was very attentive and answered all of my questions, even offering to personally email me articles on green burial because I expressed an interest. She’s giving Texas more environmentally friendly options and her Instagram page is very educational! I definitely recommend Green Cremation Texas.
Lucy A.
02:27 10 Feb 20
Melissa goes above and behind for every single family and it really shows. She answers all of your questions, takes care of practically everything and makes this whole process easy during such a difficult time. I wholeheartedly recommend Green Cremation Texas.
H J
14:29 04 Feb 20
Melissa was attentive and communicated with us through out the entire process. No one wants to be in a position to hire a funeral home... but if you have to, I whole heartedly recommend this one.The therapy dog, Kermit, was an amazing touch as well. <3
Sally N.
10:52 26 Jan 20
From the first phone call, the staff at Green Cremation Texas were so very wonderful. Melissa is the perfect balance of true care and professionalism. I...
Deb S.
05:15 19 Dec 19
Very impressed with Green Cremation! Melissa is fantastic-so kind and compassionate. She even personally delivered the ashes to our home when they were...
Lynn S.
05:56 09 Sep 19
At a tough time in our lives Melissa was kind and professional and always patient with me. I was handed a list of cremation and funeral practices after...
Sean C.
12:41 24 Jun 19
Melissa is a consummate professional and helped immensely in our time ofneed. Melissa Unfred was translucent about her services, she is professional, and...
Panda T.
11:54 24 Jun 19
On May 19th, I had gotten a call from my sister in law telling me to fly immediately to Orlando (I am away for work). Halifax Health Hospice had let her...
Google Rating
5.0
Based on 15 reviews
Green Cremation Texas
5.0
Butch E.
03:46 07 May 21
Dan F.
20:21 20 Apr 21
Recently our family experienced a death and we contacted Green Cremation Texas, the Pflugerville branch. Eric was our point of contact. He was the consummate professional. Everything, including full costs, were disclosed on the front end. All arrangements were easy to make and they did exactly what they said they would do when they said they would do it. There was not a single burp anywhere in the process.Our family had a lot to deal with and it was great that the cremation, death certificate, obtaining the ashes, etc were all so easy to do via Greens. Eric did a superb job and I would highly recommend them to anyone who needs their services. Their pricing is quite reasonable and their service and caring attitude can't be beat.
Megan A.
21:35 16 Sep 20
It’s hard under the circumstances of losing someone you love to even think about the processes involved, Green Cremation however made it so much easier to grieve and get things done at same time. Melissa went out of her way to make sure My loved one, my family and myself were able to understand the process and get to say goodbye to my beloved husband. I highly recommend Green Cremation, they really made sure we were taken care of and actually made us feel like we mattered and our feelings did too. Thank you Melissa and Green Cremation for all you’ve done and even continue to do for me. If you’ve made it this far to have to look up reviews please consider this company; I am so sorry for your loss(es) as well!
robin E.
00:49 06 Jul 20
Melissa was very professional and available to answer all questions, even those indirectly related to her own services, before and after my mom passed. I honestly don’t know how we would have gotten anything done without her.
Pinky R.
23:19 27 Jun 20
When my best friend died, we wanted to honor her with a natural burial. I am so thankful we found Melissa and were able to have a home vigil and green burial. This was the least stressful part of losing a loved one. Thank you, all, and pet your sweet Therapy Dog Kermit for me.
Tammy D.
03:14 06 Jun 20
You never want to make this call but when you need to please call Melissa at Green Cremations. This was the most professional, compassionate and easy transaction. Everything from start to finish was handled with care. I truly couldn’t be more pleased. Will most likely prearrange for my husband and myself next.
Nani U.
17:33 01 Mar 20
I keep trying to write this review and I’m at a loss for words. Death takes the life out of everything around it, not just your loved one, and feeling “brain dead” while trying to plan how to take care of mom for the last time, it just feels like too much! Melissa has been the most present, patient, and intuitive funeral director I’ve ever met in a way that was organic and full of warmth. She let me be as involved in the process as I wanted to be even taking as much time needed to explain all my questions about the logistics and paperwork. It never felt like I was separated by some door and secrecy. I recommend Green Cremation Texas because they weren’t just a funeral home, they became my tribe. For the first time in my experience with death, I didn’t just get a funeral home that helped facilitate closer, I was given an experience that planted the seeds of healing. Thank you.
Jillian M.
02:51 22 Feb 20
Green Cremation Texas helped us through a very difficult time. Specifically Melissa. She was there from start to finish throughout the whole process. Was very flexible with our timeline, and very thorough with the details and communicating with the funeral home. I couldn’t recommend these folks enough. She even checked in with us after the entire process was over and made sure everything went smoothly.We’re so glad we found Green Cremation Texas. I don’t know what we would have done otherwise. Thanks Melissa.
Mel C.
22:36 16 Feb 20
My daughter died VERY unexpectedly at 24 years old. So there i was trying to figure out what the heck just happened and the medical examiner wants to know if I've picked a funeral home yet. All i knew was that my daughter loved the environment so i started with Google and it led me to Melissa. I cannot stress enough how WONDERFUL this woman is. When i called her all my thoughts were a mess inside my head. I cried and rambled on about my daughter and about what i thought she would like and Melissa LISTENED to me. She then helped me with what i wanted to do for my daughter. She wasn't fazed at all when i wanted to change something, she just made it happen. Melissa always answered any questions i had either by texting me back or emailing me. I'm so glad i found Melissa and her services.
Tricia
03:41 15 Feb 20
Melissa helped our family when we were in need. A funeral home that my extended family had chosen was overcharging and my family didn’t have that kind of money. Melissa came in and walked us through each step, informing us of all details, and never once making us feel like we were bothering her. She treated us like we were her family. My family will be using her services from now on. Thank you, Melissa!!
Lou J.
02:37 10 Feb 20
I found Melissa through Instagram and fell in love with her page. I’ve learned so much from her and I know in the future that I will be using Green Cremation Texas!
Riley C.
02:33 10 Feb 20
Melissa was very attentive and answered all of my questions, even offering to personally email me articles on green burial because I expressed an interest. She’s giving Texas more environmentally friendly options and her Instagram page is very educational! I definitely recommend Green Cremation Texas.
Lucy A.
02:27 10 Feb 20
Melissa goes above and behind for every single family and it really shows. She answers all of your questions, takes care of practically everything and makes this whole process easy during such a difficult time. I wholeheartedly recommend Green Cremation Texas.
H J
14:29 04 Feb 20
Melissa was attentive and communicated with us through out the entire process. No one wants to be in a position to hire a funeral home... but if you have to, I whole heartedly recommend this one.The therapy dog, Kermit, was an amazing touch as well. <3
Google Rating
4.9
Based on 205 reviews
Green Cremation Texas
4.9
Bob ..
13:33 24 Oct 21
Daniel and Mia Y.
13:22 22 Oct 21
They were extremely considerate and very respectful. With communication of what was happening and how long it would take. It took a while cause the hospital wasn’t doing their job. But they did everything they could to move along with the process so my mom could come home. I’m very grateful for their service.
Martina S.
13:16 21 Oct 21
The staff was very kind and respectful. They dealt with the situation with they utmost professionalism and care,
Gina L.
02:23 17 Oct 21
The staff at Green Cremation of Texas were very kind, responsive, exceedingly respectful of my family and my loss. The process was done completely online. I only met them when I dropped off my burn and picked it back up later with my mom safely inside. They treated the filled urn with care, dignity, and grace. They helped me with paperwork and understanding the process. They were there to greet me curbside both times. I would not hesitate to recommend them to anyone in the unfortunate position of having lost a loved one.
Guahan G.
12:39 01 Oct 21
They are amazing people. They answer when you call and return your call as well. Their services are affordable and reasonable. My experience was amazing.
Debbie H.
18:17 29 Sep 21
liz O.
12:59 23 Sep 21
Steve R.
00:28 18 Sep 21
Rebecca K.
14:27 08 Sep 21
Green Cremation Texas was professional, understanding, communicative and efficient throughout what can never be an easy time following the loss of a loved one.
Ann M.
12:29 08 Sep 21
I have to say losing my mom was the hardest, but Green Cremation made it easy for me to handle what needed to be completed. They kept in contact the whole time. When it was time for pickup, they were kind and very respectful of my mom's ashes.
Royal Financial S.
12:47 30 Aug 21
Pierre F.
05:53 30 Aug 21
Their services were straightforward and easy and met my needs for a simple cremation in a time of shock and grief.
Jason I.
14:46 27 Aug 21
I would like to thank Eric for all the assistance he gave our family during a difficult time. It made made something unpleasant a little more bearable.
Serena D.
15:10 26 Aug 21
We were treated with the upmost respect and kindness by Eric Neuhaus and the staff at Green Cremation. What was a most difficult time losing a loved one unexpectedly, Eric made easier by his attention to detail and making sure every question was addressed along the way. Our family is extremely grateful for the level of service we received throughout the process.
Greg S.
09:10 26 Aug 21
Mark V.
20:19 24 Aug 21
From the first phone call until pickup day, Eric was a pleasant and understanding voice during our difficult time. He explained all of the processes and forms that were needed and worked with the Medical Examiner and County officials to finalize the process and care for our loved one.The online process for filling in information and sending payment was near flawless and very convenient for us as we are in San Antonio, making multiple trips to Austin unnecessary, and really streamlined the process and easing the burden on our family.The pickup of the remains was simple and easy. Curbside and safe during these odd times.Overall, we couldn’t have asked for a better, more convenient process during this pandemic and difficult time for our family. Thanks to Eric for the wonderful support and outstanding customer service.
Ellen S.
01:02 20 Aug 21
My thanks to Eric Neuhaus for making the heartbreaking experience of losing a loved one less difficult. I had called several months earlier with some questions, and Eric was very thorough and responsive. When the time came that his services were needed, he didn't let us down. Everything went smoothly, and even though I called back several times as the situation evolved, he always took the time to speak with me and patiently take care of our needs.In addition to being caring and helping us through this tough time, Green Creations pricing is much more affordable than any other cremation service offers. I would definitely recommend their services to anyone.
Larry B.
18:05 15 Aug 21
During the time when I really wasn't in the mood to meet with people to make last arrangements, it was nice that Green Cremation allowed everything to be taken care of on line. Deciding which services to use was quick and easy.When the death occurred, they were notified and they very quickly arrived to take care of the body.A few days later, they notified me that the remains were ready for me to pick up. It was nice that there was no pressure to get the remains.If I need such services in the future, they will be at the top of my list for who to call.
Jenny T.
19:04 04 Aug 21
Losing a family member is so very difficult. Finding how to care for their remains shouldn't be. I searched through every single cremation service available in the Austin Metro area and Green Cremation beats them all hands down. No, really, they do. From the very start, Eric Neuhaus made us feel less stressed, confident, and comfortable with our decision in choosing Green Cremation. Their entire process is SUPER easy and done completely online. Green Cremation's price list is very straightforward, their prices are reasonable and, most importantly, there are no hidden fees or charges. Eric and his team communicate with you throughout the entire process and are always available to answer any questions. I never once felt like I was being a nuisance and they were always very sensitive to our family's pain. I've told my family that Green Cremation is the only place I feel comfortable handling my remains when the Good Lord calls me home.
Abel G.
15:28 04 Aug 21
Melissa K.
16:49 30 Jul 21
The staff member that gave me my daughter’s ashes was so very professional, kind, and took her time with the process. She really was amazing; allowing me space to process and grieve while being supportive. She had me sit down,. She sat with me and went over everything, then just allowed me to talk before she placed my daughter’s ashes in the car for me.
Kathy W.
22:30 28 Jul 21
A most caring experience during one of the darkest times of my life. Green Cremation took excellent care of my son and helped with every step of the process.
Dwayne
03:04 22 Jul 21
Eric and the folks at Green Cremation were exemplary in every single way.Communication was constant and every aspect of the process was undertaken with total dignity and respect.When a loved one passes suddenly in another state, the process can be frustrating to say the least. Eric minimized the confusion and made sure every detail was addressed.The professionalism and care that Eric and staff displayed was more than appreciated, it has helped us tremendously in beginning the grieving process, after the sudden loss of our son.My family and I highly recommend Green Cremation.
Logan D.
14:58 21 Jul 21
Barbara B.
01:02 15 Jul 21
When my brother died unexpectedly, I knew he had wanted to be created. However, he lived in Texas and I live in Virginia so I was somewhat at a loss of where to turn. I found Green Cremation online. They made everything so easy. Eric responded quickly to my initial call and help walk me through the process. All the paperwork was completed quickly online, including the paperwork for the desth certificate. There was no pressure or any attempt to "upsell". They told me what options were available and let me choose. They made every step of the process as stress free under the circumstances.
Teresa D.
01:13 13 Jul 21
Eric was extremely helpful, kind, and we appreciate everything that he did during this difficult time.
Lisa C.
18:30 07 Jul 21
The services provided were done in a very professional and caring manner. Their website provided succinct details of the process, and my calls were answered right away. I would recommend their services without hesitation.
Crystal G.
13:49 23 Jun 21
They handled my loved one with care.
Nancy H.
13:05 23 Jun 21
Every step was done with clarity, transparency, dignity and kindness. We appreciated the information online and over the phone both before and after our time of need. Eric Neuhaus was especially helpful. I highly recommend Green Cremation Texas - Austin.
Joyce H.
14:18 21 Jun 21
The staff member we worked with was very kind and caring and took time to explain everything to us so we would know what to expect. I am thankful we used this service.
Danny C.
13:07 21 Jun 21
Great customer service. Fast turnaround and a reasonable price. I recommend anyone needing this service to try Green Cremation.
Jose D.
00:13 19 Jun 21
courteous, respectful, efficient
Alesandra P.
02:29 17 Jun 21
During such a depressing and emotional time in my life, Green Cremation was the least stressful part of laying my Father to rest. I had zero experience with losing an immediate family member and had no clue how the cremation process worked. Eric of Green Cremation was compassionate, professional and patient with the long list of questions I had. His team provided frequent status updates and their online platform for selecting the cremation options, urn type, death certificates, delivery method of ashes etc. is very easy even if you are not tech saavy. Eric even personally delivered my Father's ashes to my Mother's house, took the time to explain in detail all the documents I was receiving and encouraged me to talk through the emotions I was feeling upon receiving the urn. He is truly an Angel.I have already recommended Green Cremation to two friends that unfortunately had family members pass away recently and will continue to recommend their services any chance I get. Thank you so very, very much Green Cremation for all you do.
Ann W.
16:20 15 Jun 21
From Start to finish, GCTx was helpful, available, & in contact at all times. The urns are good pricing and right sizing for being interned in niche.The Death Certificates came in orderly manner. GXCTx contacted SSA & received a timely letter from them regarding changes. Each person I dealt with was very professional, respectful, reassuring, & courteous. Thank you, GCTx
Jon H.
12:15 02 Jun 21
When my mom passed away, they were clear on what they could do to help make this difficult time less stressful. They followed through with all tasks that they said they would do. They handled all the transport details and kept me informed. The delivery of the ashes was smooth and Eric was clear about how the process worked and what he was providing to me. Highly recommend them.
J W
15:42 31 May 21
Bob S.
12:48 27 May 21
During this difficult time, Green Cremation Texas was there to help us all along. Beginning with responding quickly to pick up my wife as well in sending the required paperwork. Very compassionate.
yeunjih W.
15:30 21 May 21
Recently my elderly mother passed away at rehab center. Thru one of our church members’ recommendation we turned to Green Cremation for handling my mother’s cremation. We had such a peace of mind leading by your organization throughout the whole process from picking up my mother’s remain to refrigerated location, selection of the cremation method, and clearly itemized charges and finally delivered the ashes in the urn we chose. Your staffs’ courteous attitude, caring of family’s emotions made us feel that you’re part of the family. We appreciated very much. I’m sure my mother will rest peace in heaven. I would be no hesitation to refer you to our friends for future services.
Julie S.
02:47 20 May 21
Douglas P.
17:22 18 May 21
Very timely contact and helpful responses and advice. The employees were courteous and thoughtful at all times. Extremely reasonable prices, with no pressure or attempts to up-sell you. I would highly recommend them for your loved one.
Mohsen A.
14:26 15 May 21
Eric and his team were very professional and helpful during the funeral arrangement and natural burial of our father. They were very respectful during entire process and walked us through this difficult time patiently. We highly recommend Green Cremation Texas to anyone who is considering natural burial.
Shaundra S.
17:05 11 May 21
There aren't enough words to show our appreciation for Eric and Sara and how extraordinarily helpful and forthcoming they were during the entire funerary process. They were absolutely amazing, and my mom and I would have been lost without their guidance and patience when handling the sheer complexity surrounding my late father's death. My family is forever grateful for their services and for the gracious people at Green Cremation. It is without reservation that we highly recommend them for their compassion, professionalism, and knowledge in caring for your loved ones' needs.
Taran J.
14:02 08 May 21
Just what our family needed: non-religious, yet emotionally sensitive and spiritually inclusive.Eric hit just the right note at every point.I would recommend this service to any family.
Gregory G.
14:09 06 May 21
Very nice and made the process easy. Pleasure to do business with.
victor O.
01:35 05 May 21
Erica O.
21:30 30 Apr 21
My father was put on hospice care 2 weeks ago. I called several funeral homes to get pricing on a direct cremation. Initially, my family wanted to go with Green because of the price, but when we called back to confirm everything, suddenly there were extra fees. Over $200 more if he weighed over 200 pounds (he was 206 pounds) another $250 if he died in his house, which was NOT initially disclosed. How can you say youre transparent if youre suprising people with extra charges? On top of that, my brother drove by the facility and it's literally in a storage building. DO YOUR RESEARCH! SO GLAD WE DID OURS!
Reba F.
14:18 30 Apr 21
Jeffrey D.
12:21 29 Apr 21
A very difficult situation for most. Green cremation overcame obstacles that most wouldn’t challenge. Without going into detail, they sought and overcame every challenge we endured. Thank you so much with all my heart.
Rhonda F.
17:47 28 Apr 21
In very upsetting circumstances --this service was made very easy and Eric was so kind and patient with us. Very satisfied ---
William J B.
19:28 27 Apr 21
Very understanding staff as we faced tough time in our loss.
Mary N.
18:44 24 Apr 21
My husband and I live in South Carolina and his brother passed away in March in Austin, TX. With Covid, we could not travel to Texas for a funeral or to make any arrangements. We used Green Cremation Texas-Austin and were extremely happy with their services. Sara was great to work with long distance and everything was handled in a very professional manner. In my husbands' time of need, they were a great help.
John Joe M.
00:00 22 Apr 21
Grace W.
18:49 20 Apr 21
They did a great job. I really appreciated all of their kindness and assistance.
andrew P.
12:30 20 Apr 21
Very caring, very pleasant, very responsive, and very professional.
Mimi I.
18:05 16 Apr 21
I was very happy with the service we received. Losing a son was stressful, but the funeral arrangements were handled well. All my calls were returned quickly.
Clifton R.
14:44 16 Apr 21
People are very good, great communication. Very helpful.
Melody D.
13:26 10 Apr 21
Joanna S.
21:34 30 Mar 21
Eric was more than helpful and kind. It's a small world, so it was a pleasant surprise to find someone who I have friends in common with.
Amanda
21:36 26 Mar 21
I was extremely distraught when my brother passed away. Eric was there for me every step of the way. The entire process took longer than expected due to Covid and the unexpected freeze. Eric was very kind and compassionate even when I wasn’t. I had to choose a funeral home in Austin from Louisiana on the spur of the moment and I chose a different one. After doing some research I called Green Cremation and they moved my brother immediately. The cost was much better, too. He walked me through the online process and answered all of my calls. I highly recommend Green Cremation due to my experience with them during this very sad time.
GoBoatin A.
13:40 23 Mar 21
Very pleased with Green Cremation Texas. Had some confusion about transportation costs for the water process but that was resolved quickly and satisfactorily. The Snomageddon interfered with the normal schedule but the delays were unavoidable. A traditional funeral was not what my wife wanted and this has allowed us to process things at our own pace and plan for a future celebration when is is safer for people to gather.
Alexander M.
14:13 20 Mar 21
They were nice and they were quick. Most importantly they went with me on everything whats going on. Only thing wrong was communication with me.
Carolyn C.
21:44 19 Mar 21
I want to express our sincerest appreciation for your professionalism, your care, enlightening us with the process & assuring us with proof, that it was my Mother's Ashes we were presented with.. This was a very difficult time, and you made this so much easier for us, the Family. Thank you for responding to questions & not making us feel like a burden. We will definitely recommend "Green Cremation Texas" to others. You brought us peace of mind & comfort. Thank you, for taking care of everything!
Ruth S.
16:30 11 Mar 21
Eric was so helpful and went out of his way to assist me in any way he could. I got lost getting there and he came and met me so we could get everything done. Very understanding and answered all my questions.
Ron P.
13:28 08 Mar 21
Green Cremation provided an easy process and excellent service after the passing of my Mother. I would recommend them to anyone looking for a Cremation service for their loved one.
jacqueline T.
22:21 06 Mar 21
The entire process was straightforward, and the 24/7 text support was extremely convenient. Being able to fill out forms online made everything so much less stressful. I highly recommend using Green Cremation to handle your loved ones remains. They were able to relieve so much of our stress during such a sad and hard time.
William C.
22:40 04 Mar 21
Very professional, Eric handled the creation process from start to finish. He thoroughly explained the process, and any costs involved in minute detail. There were no surprises, and considering the covid crisis AND a brutal winter storm at the time, that was very helpful. I highly recommend them. And the raku urns i chose are gorgeous art pieces.I’m very thankful I googled ‘green cremation Austin Texas area’ that night. They saved me a lot of funeral home drama and price gouging.
Amanda L.
17:40 04 Mar 21
Eric and Sara were so kind to us during this time of loss. Very compassionate. My family and I are grateful for their services and generosity.
Lil S.
17:28 01 Mar 21
The staff at Green Cremation were supportive and caring in taking care of our loved one. In addition, the website is user friendly in offering options and in finalizing plans.
Kathy P.
11:58 01 Mar 21
Our daughter passed away, very unexpectedly 12/2/20. Eric Neuhaus with Green Cremation is who helped us from start to finish during this incredibly difficult time. He was very professional, compassionate and patient with us throughout the whole process of getting things taken care of for our daughter. She lived in Austin TX and we live near Waco TX, so all of the planning was done via telephone or online. Their processes were very easy and Eric made himself available to us anytime we had questions or concerns. We were disappointed with the fact that we had to pick up her ashes and personal belongings "curbside" due to Covid19 restrictions, it was very impersonal, but beyond Eric's and Green's control. The reason for 4 stars and not 5 is I purchased 3 locks of her hair at $50 ea. Per their website, it showed that they would each come in a nice glass tubular container and each lock would be tied with a small ribbon...this was not how I received them..the locks of hair were tied with a white string and each lock was in a small cardboard box---I contacted Eric and expressed how disappointed I was and he refunded the cost ($150) no questions asked. Thank you Eric for your all of your help, kindness and compassion during this extremely difficult time for our family.
Clifton T.
15:19 27 Feb 21
They were very kind and professional. It was very easy to select the options we wanted on their website. Highly recommended!
l k
19:27 14 Feb 21
Eric and Melissa were so wonderful with us during this incredibly heartbreaking and difficult time. He was extremely patient and compassionate. We actually received a list of dozens of funeral homes comparing prices, and Green Cremation was among the most reasonable. Some funeral homes take advantage of people in their most difficult times. Not the case here. Great people. Great company. Thank you, Eric and Melissa for easing this process for us.
Donna E.
16:47 12 Feb 21
Green Cremation took care of everything with efficiency and compassion. The service was excellent. This is probably the most difficult time when you lose a loved one and Green Cremation eased the pain with their excellent service. I highly recommend them in your time of need.
Jerrod T.
23:11 04 Feb 21
Drove by in the hunt for a funeral home to care for our mother. This place is run out of a garage in a sketch part of town. I would not want anyone in my family sent there. It is a "pop up" funeral home I guess.
Lauren W.
14:17 04 Feb 21
Sharon P.
17:55 31 Jan 21
I was at a loss at where to go when my husband was terminal. A friend up the street recommended Green Cremation Texas to me & I was so pleased with their services. I would certainly recommend them.
A M.
16:55 27 Jan 21
Eric was an absolute pleasure to work with through the most difficult process of addressing a loved one's remains. Very thoughtful and helpful throughout the entire process.
Janice H.
14:30 27 Jan 21
Eric at Green Cremation goes out of his way to help you every step you have to take. Having to do this from a far away distance, I was thankful for all the help.
Dusty W
19:54 25 Jan 21
valerie J.
19:52 21 Jan 21
Kaki S
14:55 20 Jan 21
I had not confirmed anything with Green Cremations, but was impressed with talking with Eric. My mother passed about 10:45pm and I was at a loss. I called the number Eric gave me and to my surprise at 11:15pm, he answered! After a brief conversation, he asked me to hold the line. He quickly came back and said his guy was on the way to get my mom's body. We are an hour away, he got here very quickly. Dan was warm, caring and carefully thorough in attending to every detail. Eric kept in touch with me by email and phone every step of the way. He even made picking up her ashes easier. This company is so impressive, so caring. I highly recommend them to anyone having to go through this. They deserve more than 5 stars.Thank you Green Cremations, you are the best!
Joyce M.
14:25 20 Jan 21
Green Cremation Texas in Austin was sensitive, up-front about options and costs, and timely in their communication and services. All of the paperwork and options were carried out online which made it easier to organize from a different state. Thank you for your help during this time.
kristi S.
14:47 13 Jan 21
Eric was very helpful in walking me through the process of having my grandfather cremated. He delivered the ashes himself and I liked that it gave me a chance to meet him and put a face with the name. Everything was super easy and everyone I dealt with was nice.
D. R.
17:52 11 Jan 21
Just by chance (or Divine Intervention), the night before my husband passed away in December, I learned about Green Cremation. A dear friend, who had used their services recently, told me about them and she was So Pleased. The moment I spoke to Eric on the phone, I felt comforted. All I had to do was put my trust in him, and he took care of the rest. It was such a Blessing during that terrible time.I hope more families will learn about their very economical, special service.I HIGHLY RECOMMEND Green Cremation!
Kirsten M.
16:14 10 Jan 21
Emily W.
00:55 09 Jan 21
I wouldn't trust a family member to anyone other than Eric at this point. Gracious, kind, so helpful during this difficult process. I could not recommend them enough for a loved one to be handled with such grace and dignity and honor to the family as well.
Lena R.
19:58 01 Jan 21
Everett S.
14:38 01 Jan 21
through a difficult time, Green Cremation were extremely considerate and very helpful. Every inquiry was responded to immediately and thoroughly. The process was thoughtfully explained ahead of time and even more so was professionally followed through as detailed. Thank you Eric and the team at Green Cremation for your compassion and attentive care through a trying time
Jim B.
18:12 29 Dec 20
Very reputable business and great customer service. All charges are explained and agreed upon upfront. They made a tough time less stressful.Thank you Eric.
Stan D.
03:17 28 Dec 20
HIGHLY RECOMMENDED!Upon the death of my mother, the folks at Green Cremation Texas - Austin Funeral Home went into action.Everything they said they would do was done, all with the utmost respect to me and to my mother. Eric Neuhaus is caring and attentive.The entire experience with Green Cremation Texas - Austin Funeral Home was excellent and I would highly recommend them to anyone in need of the services they provide.
Kat G.
20:24 23 Dec 20
Green Cremation help my family through two deaths this year. Both times they were friendly and respectful. Everything was quick and easy; I was never confused about their process.I am extremely grateful to Green Cremation for all of their help.
Clifton D.
16:00 04 Dec 20
Green Cremation met and exceeded my expectations. They offer the serices I was looking for at a fair price. I was completely satisfied every step from ordering and prepayment to cremation and delivery of remains. I found Eric to be responsive, courteous and professional. This company gets my highest recommendation.
Maria S.
18:36 29 Nov 20
Nick
15:08 23 Nov 20
"Hey... Am I dying now ..? For real...? What is dying like...? Such a pain... to think about it... but such a pain... living too..."Thank you Eric for making the final steps I took with my wife, Erika, that much easier. I hope I won't have to call you again for a good long time, but call you I shall.
Eric S.
18:55 20 Nov 20
I have to say Eric @ Green cremations was truly the best. He took the time to communicate even though it took extra time of his. In a sad, tough time like this we all need the excellent customer service that he provided. The prices were very reasonable, and his concern for getting things done right was a testament to his geuine caring. If i could give 7 stars I would. You wont have a second thought about using his services. Well worth it. Do research if it makes you feel better like we did, but you will be back to him because of his professionalism.
Mark M.
23:19 19 Nov 20
Straightforward no frills cremation, which is exactly what I wanted.
Krista K.
13:59 16 Nov 20
Excellent, respectful service in all aspects of my mother's end of life care. The bamboo urn we chose is more beautiful than I expected! I really appreciated their Covid protocols & ability to do all paperwork online.
Laurie S.
16:51 14 Nov 20
Green Cremation Texas says what they'll do, and does what they say. Eric Neuhaus was wonderful to me. And yes- they deliver, in more than one way. Do this and don't look back, if you need great care and service
Patricia L.
14:57 11 Nov 20
Nancy Ellen E.
01:18 11 Nov 20
From the start, we knew Green Cremations was the company we wanted to trust our loved one to. Eric responded immediately to our inquiry, and promptly responded all the way through. Our family members were all over 800mi away from our departed brother, and with one call, Eric took care of every aspect of his care. We knew up front what the cost would be, so we were able to take care of it quickly, including shipping the ashes to us. We cannot thank you enough!!
A B
23:02 10 Nov 20
Of course the circumstances under which we had to meet were sad, but Eric met my family's expectations. Nothing about the death/at-need process is seamless but Green Cremations allowed our family to grieve while they took charge of the formalities. We appreciate that. We were able to have an in-person and virtual viewing that met the needs of the current times and we appreciate you all for that. Thank you.
Google Rating
5.0
Based on 7 reviews
Green Cremation Texas - South Austin
5.0
Butch E.
03:47 07 May 21
robin E.
00:47 06 Jul 20
Melissa was very professional and available to answer all questions, even those indirectly related to her own services, before and after my mom passed. I honestly don’t know how we would have gotten anything done without her.
Michele M.
21:38 04 Jul 20
My family and I have started planning ahead on our death care desires- we want to have a natural burial. Melissa has been such an educated guide and has answered each question so thoughtfully and thoroughly. We appreciate Green Cremation & Burial Texas!
H J
20:41 03 Jul 20
Thank you, Melissa, for helping us during a very sad time.
Andrea M.
21:42 27 Jun 20
When we needed a funeral home, we knew we didnt want traditional or stuffy. Finding Green Cremation Texas was everything we didnt know we were looking for when grieving. No pressure arrangements, digital paperwork, and we were kept informed thru every step towards cremation. Thank you for your service and kind hearts.
HueRTaCuLTuRe C.
04:27 11 Jun 20
Melissa was very easy to work with, very helpful, and understanding of our wishes. She helped make Momma’s celebration of life the way Momma wanted it. THANKS!
Ash D.
15:37 10 Jun 20
Facebook Rating
Yelp Rating
5.0
Based on 11 reviews
Green Cremation Texas - Austin Funeral Home
5.0
Cristina C.
06:58 24 Feb 21
This is the place for you if you're looking for affordable cremation with top notch customer service. Eric Neuhaus at Green Cremation was incredibly...
Terry P.
08:18 20 Oct 20
After many attempts to locate an obit, I called Eric and he was so kind, caring, and compassionate to email the website I needed. I was doing this for my 85...
Mina M.
06:49 26 Sep 20
No one really wants to write a review for cremation, especially when they are dealing with the loss and passing of their mom/best friend. With that said...
Mario B.
07:29 17 Aug 20
We found Green Cremation onYelp and after some research decided to use them. Every part of the process went very well. When contacted they explained the...
Kimberley M.
15:13 26 Jul 20
Melissa was so patient and kind when my father died. He died in California and I had no idea who to work with that was reputable and could provide the...
Mel C.
14:45 16 Feb 20
My daughter died VERY unexpectedly at 24 years old. So there i was trying to figure out what the heck just happened and the medical examiner wants to know...
Sally N.
10:52 26 Jan 20
From the first phone call, the staff at Green Cremation Texas were so very wonderful. Melissa is the perfect balance of true care and professionalism. I...
Deb S.
05:15 19 Dec 19
Very impressed with Green Cremation! Melissa is fantastic-so kind and compassionate. She even personally delivered the ashes to our home when they were...
Lynn S.
05:56 09 Sep 19
At a tough time in our lives Melissa was kind and professional and always patient with me. I was handed a list of cremation and funeral practices after...
Sean C.
12:41 24 Jun 19
Melissa is a consummate professional and helped immensely in our time ofneed. Melissa Unfred was translucent about her services, she is professional, and...
Panda T.
11:54 24 Jun 19
On May 19th, I had gotten a call from my sister in law telling me to fly immediately to Orlando (I am away for work). Halifax Health Hospice had let her...
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Transparent Cremation Cost
How much is cremation? The average cost of cremation in Central Texas can exceed $4,000 without factoring in funeral services. Yikes!
At Green Cremation Texas, we are transparent and upfront about our direct cremation service costs so there’s one less thing you have to worry about.
At Green Cremation Texas, we are transparent and upfront about our direct cremation service costs so there’s one less thing you have to worry about.
Affordable Cremation Services
There’s a significant difference between cheap cremation and affordable cremation. Green Cremation Texas offers low-cost cremation that includes all of the essentials without unnecessary extras that increase the price. It allows us to provide exemplary service at a rate that’s affordable.
Eco-Friendly Cremation Services
Funeral costs for traditional services are increasingly getting higher and higher without additional benefits. Those services can also be very harmful to the environment over time. You can save money and environmental damage with our clean cremation services.
Our Cremation Process
Engagement
1 Day
1 Day
1. Arrival
Our director arrives at location of deceased.
2. Transfer
We transfer your loved one in our electric-hybrid vehicle back to our funeral home.
Arrangements
2-4 Days
2-4 Days
3. Provision
100% online. We provide and explain all needed paperwork and permits.
4. Care
We hold and care for your loved one while paperwork is being processed.
Cremation
1-7 Days
1-7 Days
5. Authorization
We work with you and the local authorities to obtain and authorize all documents.
6. Cremation
After the paperwork is in order, and we remove all plastics and medical devices from the body, cremation occurs.
Ashes Returned
2-4 Days
2-4 Days
7. Ashes
We place the cremated remains of your loved one in an eco-friendly container or urn and are returned back to the care of your family.
8. Death Certificates
The local government will process our request and fulfill the number of ordered death certificates.
5-Star Funeral Home
Researched and Recommended
"I would recommend Green Cremation Texas over any other Austin Funeral Home. I did my research and by far this company checked all the boxes."
- G. Baron
Easy Online Process
"Melissa was outstanding in every respect. Very patient in explaining the cremation process and a great easy online process."
-Paul M.
Patiently answered my questions
"Letting go of my dad's earthly remains was easier because of Green Cremation Texas. They patiently answered my questions, ensuring we were ready and understood every step of the Process."
-Sally N.
Refreshingly Honest, Transparent Care In The Heart of Texas
We are Green Cremation Texas, the first environmentally-focused, carbon-neutral Funeral Home in the state.
Founded on accessibility and transparency, our mission is to empower families through the thoughtful adoption of technology and innovation, while reducing the stress and environmental impact brought on by traditional funeral practices.
Losing a loved one is difficult, working with a funeral home shouldn't be.
How to Write an Obituary
An obituary is one of the most personal things you’ll ever write. As long as it expresses the sentiment you want that’s all that matters.
How to Write a Eulogy
It is never easy to write a eulogy. Hopefully, this advice at least makes it a little easier so that the experience is as positive as it can be.
How Many Death Certificates Should I Get?
Getting death certificates is absolutely necessary, and it’s something you need to be familiar with while making arrangements. If you’re asking, How Many Death Certificates Should I Get? Keep reading!
Why We Have Death Certificates Sent Directly to You
In this post, we’re explaining the connection between funeral homes and death certificates as well as why Green Cremation Texas does things differently.
